Do you have an online store? Perfect. You need to know that you have even more obligations than when you sell in a physical store. The terms & conditions represent the contract you conclude with the client and you must have it well written, in order to protect your business, without harming the client’s interests.
You don’t want to wake up with 40% of products returned or with negative comments. You process your customers’ personal data and you have to inspire confidence in them: consumers are willing to pay more for safety convenience.